You have an office manager wearing five hats — Refract gives a small practice the operational leverage of a much larger one.
The same people checking patients in are also chasing payers, posting payments, and answering the phone. There's no room for a denied claim to sit.
An underpaid claim here, a denial that takes weeks to work there. At a small practice's volume, those edges add up to real money by year-end.
A dedicated biller is a full salary and benefits load. Outsourcing means handing over a percentage of every dollar you collect. Neither scales gracefully with a small practice.
Built around you
You shouldn't pay more to keep more. Refract is built to be cost-effective at your scale, the onboarding fits a working week, and the system bends to how your practice already runs, not the other way around.
AI Automation
Refract's AI handles claim generation, scrubbing, submission, and payment posting end-to-end. One person can manage what used to take a team.
Visibility
Real-time A/R dashboards, denial tracking, and underpayment flags, so you always know what's owed and what needs follow-up.
Affordability
Refract is built to cost less than hiring in-house or partnering with a legacy billing service. Automation keeps our operating costs low, and that's reflected in what your practice pays.
The same staff member who greets patients can post payments, reconcile remittances, and clear a denial queue, because Refract handles the manual parts in the background.
Whether you're one provider or a handful, Refract gives you the billing operation of a much bigger practice.
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